Happy Earth Organic Terms and Conditions
Welcome to Happy Earth Organic! This User Agreement governs your access to and use of the website www.happyearthorganic.com. By using the Site, you agree to comply with these terms and conditions with Teraa Living LLC FZ (trading as Happy Earth Organic) ("we," "us," or "Happy Earth Organic"). This User Agreement becomes effective upon acceptance.
Before becoming or continuing as a member of the Site, please read, agree to, and accept this User Agreement and Happy Earth Organic's Privacy Policy. By doing so, you represent your consent to abide by these terms and conditions. Should you not wish to be bound by this User Agreement, please refrain from accessing, registering with, or using this Site.
It is important that you also read and review the Privacy Policy and all further linked information referenced in this User Agreement. Such information contains additional terms and conditions applicable to you as a user of Happy Earth Organic. These linked documents, including the Privacy Policy, are considered a part of this User Agreement.
Please be aware that we reserve the right to modify and amend these terms and conditions. Any changes made will be deemed effective on the date of posting on the website. You are responsible for staying informed and reviewing the terms and conditions periodically. By placing an order with us, you will be considered to have read, understood, and accepted these terms and conditions.
Trading License
Teraa Living LLC FZ operates as Happy Earth Organic, a locally registered company in Dubai Free Zone. Teraa Living LLC FZ is a fully licensed sole proprietorship, compliant with the laws of the UAE. All financial transactions, including receipts, invoices, and payments, will be conducted through Teraa Living LLC FZ.
Contact Details
Teraa Living LLC FZ [Brand: Happy Earth Organic] - Business Center 1, M Floor, The Meydan Hotel, Nad Al
Sheba, Dubai, U.A.E. – Mobile No.: +971585796656. Email: info@teraaliving.com / info@happyearthorganic.com
Online Purchase
To ensure a smooth delivery process, we kindly request you to become a member of the Happy Earth Organic website. Rest assured that your personal information will be handled with the utmost privacy and security, as we prioritize your safety. In order to proceed, we will need your delivery address, contact details, and payment information. Once provided, you will be prompt to enter your email address to login. Please keep your details in a safe place for future reference, as this will aid us in assisting you if you reach out to us via phone or email. Once your account is set up, you will be able to review your order summary on the "shopping cart" page.
Online orders
When placing orders through our website, www.happyearthorganic.com, please note that acceptance is confirmed via email. It is important not to consider any order accepted until this confirmation is received. All order fulfillments are governed by the terms and conditions outlined here. Additionally, all orders are subject to availability, and in the event that any item is out of stock when you place your order, we will promptly inform you through email. If possible, we will suggest an alternative item, and if not, you will have the option to request a refund (please refer to our refunds and returns policy).
Currency
All prices are denoted in UAE Dirhams, and it is required that all payments are conducted using UAE Dirhams.
Privacy and Security Policy
At Happy Earth Organic, we are dedicated to safeguarding the privacy of our customers and prioritizing the highest level of security for all transactions. We assure you that no credit/debit card details are stored on our servers or in our database. Instead, these details are securely processed directly through our trusted payment gateway. For the efficient processing of your order, we may request personal information, which will be stored in a secure database within Happy Earth Organic. We do not engage in the sale, trade, or rental of any personal information to external parties, unless legally required. Protecting your personal information is of utmost importance to us, and we understand the significant concerns regarding online security. Therefore, we utilize cutting-edge data encryption technology to safeguard the personal information you provide us, both during transmission and once it is received.
Customer Information
To ensure the complete protection of the information you provide us, we store other personal data, including your login details, home address, email, and billing information, in highly secure systems. Access to this data is strictly limited to authorized individuals. Our servers utilize one-way encryption systems to store passwords, employing the SHA512 (Secure Hash Algorithm), which is widely regarded as an unbreakable cryptographic hashing algorithm.
Additional provisions
We shall not be held accountable for any economic losses, including but not limited to loss of revenues, profits, contracts, business, or anticipated savings, arising from the Conditions, whether through contract, tort (including negligence), pre-contract or other representations (except in cases of fraudulent or negligent misrepresentations), or any other means. Furthermore, we shall not be responsible for any loss of goodwill or reputation, or any special, indirect, or consequential losses resulting from the Conditions. It is immaterial whether such losses were foreseeable by the parties at the time the Conditions were established. These exclusions and limitations of liability do not apply to instances where our negligence, or that of our servants, agents, or employees, leads to death or personal injury. By utilizing this website service, you acknowledge your acceptance of these terms and conditions. Regardless of any other provision within the Conditions, your consumer rights under UAE law remain unaffected.