FAQs
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What makes Happy Earth Organic...organic?
We go all in on the real kind of organic.
No pesticides and no synthetic fertilizers. Just clean, nutrient-rich food grown the way nature intended. The kind your body understands and your gut actually thanks you for.
Is your coconut water really just one ingredient?
Yep. Just one.
It’s coconut water straight from organic farms. No sugar, no preservatives, no pinking and definitely no science labs involved.
What’s inside your filled dates?
Think of them as little pockets of clean joy.
Segai and Khidri are filled with mixed nuts, pistachios, pecans and almonds. Super flavor combos you’ll obsess over. Always organic, never artificial and definitely snackable.
Are your products vegan?
Absolutely. 100% plant-based and proud.
No dairy. No eggs. No animal anything. Just good-for-you ingredients that don’t mess with your digestion—or your values.
Do your products contain added sugar?
Nope. Our dates are naturally sweet, and we let them do their thing. No added sugars, no syrups, no artificial nasties of any kind, so no sugar high–crash cycle !
What are your packagings made of?
We’re doing our best to keep our packaging as clean as our food.
Recycled Glass, BPA-free plastic, recyclable and compostable options. Not perfect yet—but always improving.
Are your products gluten-free?
Most of them are naturally gluten-free (like our dates and coconut water), but we dont use a certified gluten-free facility. If you’ve got a serious allergy, message us—we’ll walk you through it.
Do you ship internationally?
Yes we do !
Global organic snack domination undwerway !
Are organic dates more sustainable for the environment?
Yes, organic dates are generally considered more sustainable for the environment. Organic farming practices prioritize soil health, water conservation, and biodiversity preservation. By avoiding the use of synthetic chemicals, organic farming reduces the potential negative impacts on ecosystems.
Can organic dates be used as a substitute for sugar?
Organic dates can be used as a natural sweetener and a substitute for refined sugar in many recipes. They have a high natural sugar content and provide additional nutrients, such as fiber and antioxidants. However, it's important to remember that dates are still a source of calories, so moderation is key when using them as a sugar substitute.
Where can I buy your products?
You’re already in the right place—right here on our website!
You’ll also find us in select stores and clean-eating marketplaces across the UAE. But online? That’s where the freshest stock and the good deals live.
Do organic dates have a longer shelf life?
Organic dates typically have a similar shelf life to conventional dates. However, the exact shelf life can vary depending on factors such as storage conditions and the variety of dates. Proper storage in a cool, dry place can help extend the shelf life.
Where does your dates come from and why?
Medjool dates are from Jordan. Jordan's hot, dry climate and rich soil, produces medjool dates their signature rich flavour and soft texture.
Ajwa, Khidri, and Segai are from Saudi Arabia. The region's arid conditions and diverse soils, offering distinct flavours. Both regions ancient traditions and advanced agricultural techniques ensure the highest quality dates.
Will my personal data be confidential?
At Happy Earth Organic, we prioritize the utmost importance of data protection. Rest assured that any information you provide on our website is securely stored on protected servers. All payment transactions conducted through our website are encrypted to ensure the highest level of security. Your card details and passwords remain inaccessible to any of our employees. We kindly remind you to maintain the confidentiality of your website passwords or login codes. For further information, please consult our Privacy Policy.
What should I do if I am having trouble logging into my account?
If you are a registered user and cannot remember your password, simply click on the "forgot password" option. An email will be sent to you containing instructions on how to reset it. Should you encounter any other technical issues, kindly reach out to our customer care team at hello@happyearthorganic.com for further assistance.
How will I know if an item is out of stock?
In exceptional situations, there may be instances where a product is in stock when you make a purchase, but unfortunately gets sold out by the time we process your order. We strive to process all orders within 24 hours of accepting them, from Mondays to Saturdays, excluding holidays. If, however, the items you ordered are unavailable, our dedicated customer care team will promptly contact you to provide assistance in finding a suitable replacement.
How can I make changes to my order?
Once an order has been placed, it cannot be changed. However, if your order has not yet been processed and you contact hello@happyearthorganic.com or +971-585906656 to request for a modification, we can cancel your order free of charge.
How will I know if Happy Earth Organic has received my order?
After placing the order, you will be sent an email confirmation informing you that your order has been received. If you have made the payment via card, your order will only be accepted once the payment has gone through.
Am I able to place an order via telephone?
Yes, you can place orders through phone call or WhatsApp.
If you encounter any challenges while trying to make an online purchase, feel free to contact our customer care team for additional support. You can reach us at +971-585906656 or send an email to hello@happyearthorganic.com.
What do I doif I have not received my order?
Feel free to contact our customer care team for additional support. You can reach us at +971-585906656 or send an email to hello@happyearthorganic.com.