If you are not completely satisfied with your purchase, you can return your order within 12 hours of delivery. Since the products involved are food items, claims made beyond this timeframe will not be considered valid in accordance with our Company Food Safety Policies. Products must be in the condition you received them and in the original box and/or packaging.

We accept return requests, subject to approval, in cases where the product delivered is defective, damaged, or incorrect. The review process may take 3-5 days to complete, depending on the nature of the case. In such instances, we will provide a suitable replacement for the customer.

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

We are here to help! Please get in touch with us if you are having any problems with your products.

You can reach out to us at hello@happyearthorganic.com and we will be happy to help and find a resolution.